SupportHero APIs
Account Request URL
-Base Endpoint
-
Applications
Get list of Applications
applications
Applications
Create an Application
applications
name, description
Applications
Get a specific Application
applications/{id}
Applications
Update an Application
applications/{id}
name, description
Applications
Delete an Application
applications/{id}
Conversations
Get list of Conversations
conversations
page, per_page, sort_by, sort_order, assigned, updated_since, type, application_id, status, topic, labels
Conversations
Get a specific Conversation
conversations/{id}
Conversations
Update a Conversation
conversations/{id}
application_id, topic, priority, labels, status, satisfaction_rating
Conversations
Create a Conversation
conversations
application_id, topic, content, attachments, labels, priority
Conversations
Get list of Conversations
conversations
page, per_page, sort_by, sort_order, assigned, updated_since, type, application_id, status, topic, labels
Conversations
Get a specific Conversation
conversations/{id}
Conversations
Update a Conversation
conversations/{id}
application_id, topic, priority, labels, status, satisfaction_rating
Conversations
Create a Conversation
conversations
application_id, topic, content, attachments, labels, priority
Conversations
Delete a Conversation
conversations/{id}
Messages
Create a Message
messages
conversation_id, author_id, content, attachments
Messages
Get list of Messages
messages
page, per_page, sort_by, sort_order, conversation_id
Messages
Get a specific Message
messages/{id}
Users
Get list of Users
users
page, per_page, sort_by, sort_order, organization_id, with_avatar
Users
Create a User
users
name, email, organization_id, password, avatar
Users
Get a specific User
users/{id}
Users
Update a User
users/{id}
name, email, password, avatar
Users
Delete a User
users/{id}
Organizations
Get list of Organizations
organizations
page, per_page, sort_by, sort_order
Organizations
Create an Organization
organizations
name
Organizations
Get a specific Organization
organizations/{id}
Organizations
Update an Organization
organizations/{id}
name
Organizations
Delete an Organization
organizations/{id}
Tags
Get list of Tags
tags
page, per_page, sort_by, sort_order
Tags
Create a Tag
tags
application_id, name
Tags
Get a specific Tag
tags/{id}
Tags
Update a Tag
tags/{id}
name
Tags
Delete a Tag
tags/{id}
Labels
Get list of Labels
labels
page, per_page, sort_by, sort_order
Labels
Create a Label
labels
application_id, name
Labels
Get a specific Label
labels/{id}
Labels
Update a Label
labels/{id}
name
Labels
Delete a Label
labels/{id}
SatisfactionRatings
Get list of SatisfactionRatings
satisfaction_ratings
page, per_page, sort_by, sort_order
SatisfactionRatings
Create a SatisfactionRating
satisfaction_ratings
conversation_id, rating, comment
SatisfactionRatings
Get a specific SatisfactionRating
satisfaction_ratings/{id}
SatisfactionRatings
Update a SatisfactionRating
satisfaction_ratings/{id}
rating, comment
SatisfactionRatings
Delete a SatisfactionRating
satisfaction_ratings/{id}
Roles
Get list of Roles
roles
page, per_page, sort_by, sort_order, organization_id
Roles
Create a Role
roles
name, organization_id
Roles
Get a specific Role
roles/{id}
Roles
Update a Role
roles/{id}
name
Roles
Delete a Role
roles/{id}
Triggers
Get list of Triggers
triggers
page, per_page, sort_by, sort_order, application_id, event_type
Triggers
Create a Trigger
triggers
application_id, event_type, payload, actions
Triggers
Get a specific Trigger
triggers/{id}
Triggers
Update a Trigger
triggers/{id}
payload, actions
Triggers
Delete a Trigger
triggers/{id}
Integrations
Get list of Integrations
integrations
page, per_page, sort_by, sort_order, application_id, type
Integrations
Create an Integration
integrations
type, application_id, config
Integrations
Get a specific Integration
integrations/{id}
Integrations
Update an Integration
integrations/{id}
config
Integrations
Delete an Integration
integrations/{id}
Events
Get list of Events
events
page, per_page, sort_by, sort_order, application_id, event_type
Events
Get a specific Event
events/{id}
Details
Provider
Country HQ
API Type
Categories
Alternatives
Important URLs
Last Updated on
Created At
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We do our best to ensure that the data we release is complete, accurate, and useful. However, because we are not able to verify all the data, and because the processing required to make the data useful is complex, we cannot be held liable for omissions or inaccuracies.
