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SupportHero API Documentation

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Developer

API Overview

SupportHero is a cloud-based customer support platform designed to streamline and enhance support operations. It offers a comprehensive suite of features, including a shared inbox, ticketing system, knowledge base, live chat, and reporting tools. SupportHero's intuitive interface and powerful automation capabilities empower support teams to manage multiple channels effectively, resolve customer queries promptly, and deliver exceptional support experiences. By leveraging SupportHero, businesses can improve customer satisfaction, optimize support processes, and drive operational efficiency. SupportHero's API provides a robust set of endpoints and tools for developers to integrate SupportHero's functionality into their applications and workflows. The API is fully documented and features RESTful endpoints for accessing and manipulating data within SupportHero. Developers can leverage the API to automate tasks, extend SupportHero's capabilities, and build custom integrations. Additionally, SupportHero supports webhooks for real-time notifications and rate limits to ensure optimal performance and prevent overloading. The API's flexibility and extensibility enable developers to seamlessly connect SupportHero with other systems and tools, creating a fully integrated and customized support ecosystem.

Rate Limits

Free

100 requests per minute

Starter

1,000 requests per minute

Business

5,000 requests per minute

Enterprise

10,000 requests per minute

FAQs

Details

Provider

Country HQ

US

API Type

REST

Categories

Knowledge Base

Alternatives

Important URLs

Last Updated on

2024-04-04

Created At

2023-12-14

Screenshots

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We do our best to ensure that the data we release is complete, accurate, and useful. However, because we are not able to verify all the data, and because the processing required to make the data useful is complex, we cannot be held liable for omissions or inaccuracies.

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