Usedesk APIs
Account Request URL
-Base Endpoint
-
Messages
Get the list of messages
v1/messages
<filter>
Messages
Create a new message
v1/messages
operation, user_id, message
Messages
Get the message by its id
v1/messages/{id}
id, user_id
Messages
Update message by id
v1/messages/{id}
operation, user_id, message, id
Messages
Delete message by its id
v1/messages/{id}
id, user_id
Users
Get the list of operators
v1/users
<filter>
Users
Create a new operator
v1/users
name, email, password, role_id, locale, avatar, department, is_active, is_visible, show_tips, show_sounds
Users
Get the operator by his id
v1/users/{id}
id
Users
Update operator by id
v1/users/{id}
name, email, password, role_id, locale, avatar, department, is_active, is_visible, show_tips, show_sounds, id
Users
Delete operator by his id
v1/users/{id}
id
Tickets
Get the list of tickets
v1/tickets
<filter>
Tickets
Create a new ticket
v1/tickets
subject, user_id, message, user_email, form_id, department_id, status_id, channel_id, priority_id, tag_ids
Tickets
Get the ticket by its id
v1/tickets/{id}
id, user_id
Tickets
Update ticket by id
v1/tickets/{id}
subject, user_id, message, user_email, form_id, department_id, status_id, channel_id, priority_id, tag_ids, id
Tickets
Delete ticket by its id
v1/tickets/{id}
id, user_id
Departments
Get the list of departments
v1/departments
<filter>
Departments
Create a new department
v1/departments
name, description, is_active, color, email
Departments
Get the department by its id
v1/departments/{id}
id
Departments
Update department by id
v1/departments/{id}
name, description, is_active, color, email, id
Departments
Delete department by its id
v1/departments/{id}
id
Statuses
Get the list of statuses
v1/statuses
<filter>
Statuses
Create a new status
v1/statuses
name, color, is_default
Statuses
Get the status by its id
v1/statuses/{id}
id
Statuses
Update status by id
v1/statuses/{id}
name, color, is_default, id
Statuses
Delete status by its id
v1/statuses/{id}
id
Channels
Get the list of channels
v1/channels
<filter>
Channels
Create a new channel
v1/channels
name, is_active, forms
Channels
Get the channel by its id
v1/channels/{id}
id
Channels
Update channel by id
v1/channels/{id}
name, is_active, forms, id
Channels
Delete channel by its id
v1/channels/{id}
id
Tags
Get the list of tags
v1/tags
<filter>
Tags
Create a new tag
v1/tags
name, color, is_active
Tags
Get the tag by its id
v1/tags/{id}
id
Tags
Update tag by id
v1/tags/{id}
name, color, is_active, id
Tags
Delete tag by its id
v1/tags/{id}
id
Forms
Get the list of forms
v1/forms
<filter>
Forms
Create a new form
v1/forms
name, description, is_active, fields
Forms
Get the form by its id
v1/forms/{id}
id
Forms
Update form by id
v1/forms/{id}
name, description, is_active, fields, id
Forms
Delete form by its id
v1/forms/{id}
id
Roles
Get the list of roles
v1/roles
<filter>
Roles
Create a new role
v1/roles
name, permissions
Roles
Get the role by its id
v1/roles/{id}
id
Roles
Update role by id
v1/roles/{id}
name, permissions, id
Roles
Delete role by its id
v1/roles/{id}
id
Details
Provider
Country HQ
API Type
Categories
Alternatives
Important URLs
Last Updated on
Created At
Other Apps
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