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Gainsight API Documentation

Gainsight's Customer Success Software empowers companies to increase revenue, decrease customer churn, and drive advocacy.

Developer

API Overview

Gainsight is a cloud-based customer success platform that helps businesses retain and grow their customer base. It provides a comprehensive suite of tools for customer onboarding, engagement, and support, enabling businesses to track customer health, identify churn risks, and take proactive measures to improve customer satisfaction. Gainsight integrates with various CRM and marketing automation systems, allowing businesses to centralize customer data and gain a holistic view of their customer journey. Gainsight's API overview provides extensive documentation for developers to interact with the platform. The REST APIs enable programmatic access to Gainsight's functionality, allowing businesses to automate tasks, integrate with other systems, and extend the platform's capabilities. Webhooks provide a mechanism for Gainsight to send real-time notifications to external applications when specific events occur within the platform. Rate limits are implemented to ensure the stability and performance of the API, limiting the number of requests that can be made within a specified time frame. By leveraging Gainsight's API, businesses can unlock the full potential of the platform and tailor it to their specific needs, enhancing customer engagement and driving business growth.

Authentication

SAML
SSO Supported

Rate Limits

Free

100 requests per minute

Starter

1,000 requests per minute

Growth

5,000 requests per minute

Enterprise

10,000 requests per minute

FAQs

Details

Provider

Country HQ

SF, USA

API Type

REST

Categories

Customer Experience Service & Success

Alternatives

Important URLs

Last Updated on

2024-03-27

Created At

2023-12-14

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We do our best to ensure that the data we release is complete, accurate, and useful. However, because we are not able to verify all the data, and because the processing required to make the data useful is complex, we cannot be held liable for omissions or inaccuracies.

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