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Chatdesk APIs

Chatdesk creates software that help companies deliver better customer support, drive sales growth and scale efficiently

Developer

Chatdesk APIs

Account Request URL

-

Base Endpoint

-

Messages List

List all the messages in a conversation

GET

messagess

conversation_id, page, page_size

Conversations List

List all conversations

GET

conversations

page, page_size, view, from_date, to_date, agent_id

Messages Create

Create a message

POST

messages

conversation_id, message, from, attachment_id, missed_call_conversation

Contacts List

List all contacts from your workspace

GET

contacts

page, page_size, search, view, masked_phone_number

Conversations Create

Create a conversation

POST

conversations

agent_id, contact_id, group_id, channel, external_ref_id, rating, tags, priority, message

Conversations Get

Get a conversation by id

GET

conversations/{id}

conversation_id

Contacts Create

Create a contact

POST

contacts

workspace_id, salutation, first_name, last_name, email, phone_number, alternate_phone_number, address, city, state, country, postal_code, contacts_group_ids, tax_identifier, custom_values, source, tags

Conversations Update

Update a conversation

PUT

conversations/{id}

conversation_id, agent_id, contact_id, group_id, channel, external_ref_id, rating, tags, priority, is_ended, custom_values

Webhooks List

List all webhooks created for workspace

GET

webhooks

page, page_size

Webhooks Create

Create a webhook for workspace

POST

webhooks

workspace_id, callback, events, integration_id, is_active

Messages Get

Get a message by id

GET

messages/{id}

message_id

Details

Provider

Country HQ

US

API Type

REST

Categories

Customer Support

Alternatives

Important URLs

Last Updated on

2024-03-24

Created At

2023-12-14

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We do our best to ensure that the data we release is complete, accurate, and useful. However, because we are not able to verify all the data, and because the processing required to make the data useful is complex, we cannot be held liable for omissions or inaccuracies.

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